Our Polices

Click the link below to explore our comprehensive policies and procedures. At Storybrooke Pet Grooming LLC, we prioritize transparency and trust in our relationships with clients. It is essential for all clients to thoroughly review and sign these documents, ensuring clarity and alignment in our shared commitment to the well-being of your beloved pets.

 Frequently Asked Questions

Unleash the answers to your burning questions by digging into our FAQ section!

  • We operate as a fully equipped and self-contained salon. All we require is a parking space and your furry friend.

  • As a mobile grooming service, we bring grooming directly to your doorstep, offering convenience and reducing stress for both you and your pet. With personalized attention, customized scheduling, and the comfort of familiar surroundings, our services include nail clipping/filed, ear cleaning, breath spray, and stylish bandana/bows, finished with a cologne spritz for a fresh scent. You can choose from a haircut of your choice or opt for specialty trims like hand stripping, cat haircuts, and breed standard trims, all available at our home salon.

  • At Storybrooke Pet Grooming LLC, we've carefully chosen a 4-week maintenance schedule to coincide with most pets' natural coat cycle. This interval ensures consistent grooming care, promoting a healthy and well-maintained coat. Dogs tend to be more well-behaved when grooming becomes a regular part of their routine. Additionally, this 4-week schedule is optimal for our mobile scheduling logistics, ensuring timely appointments for your convenience. By adhering to this schedule, we proactively address grooming needs, keeping your pet comfortable and healthy between appointments.

  • Regrettably, for liability reasons, we kindly request that pet parents refrain from being present while we work.

  • Mobile grooming typically costs more due to the convenience of bringing the service directly to the client's location, which involves higher operating expenses such as specialized vehicle maintenance and travel costs. Additionally, mobile groomers provide individualized attention and may offer specialized services, contributing to the higher price point compared to salon grooming.

  • We offer a diverse range of shampoos tailored to meet the specific needs of each pet, including options such as medicated, oatmeal, or hypoallergenic shampoo.

  • We love cats! We offer mobile and salon services for our feline friends.

Have a different question?

Visit our contact page to get in touch with us.